Employment
The YWCA is looking to add to its staff of caring professionals. The current openings are listed below by program and location. Each listing includes position qualifications, responsibilities and schedule. If applying, please use the link below to submit a resume and cover letter indicating the position you are interested in along with this the Employment Application below. Job listings are updated regularly, so please visit our site often for current employment opportunities.
E-mail us at jobs@ywworks.org if you have further questions or to submit your resume.
The YWCA offers excellent benefits, including health, dental, life, and disability insurance; generous time-off; and a retirement plan.
The YWCA of Western Massachusetts is an Affirmative Action/Equal Opportunity Employer.
Employment Application (PDF format)
Employment Application (MSWord format)
Domestic Violence Services - Springfield 3-11 BIW
Full-time Bilingual Second Shift Intake Worker
Domestic Violence Services Springfield
Bilingual Intake Worker
Monday-Friday 3-11p
Qualifications:
- A.A. or equivalent education or experience in a human service field.
- One year of direct service experience and familiar with issues of violence against women.
- Bilingual/Spanish-speaking required.
- Must have valid driver's license, reliable vehicle and telephone.
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answer 24 hour Intake Line for Domestic Violence and Sexual Assault Services
- Enters hotline statistics, intakes and other documents into computer database
- Log-in to daily bed-update system and maintain bed tracking log
- Conducts shelter and community-based intake
- Maintains communication with shelter and community-based staff
- Completes all required paperwork
- Maintains client records
- Attends staff meetings as required
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Assists with staffing shelter during crisis situations
- Assists with possible childcare as needed
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Performs other related duties as needed.
Pay Rate: $11.00/hour
Domestic Violence Services - Springfield FT 3-11DSA
Full-time Direct Service Advocate (37.5 hours/week)
DOMESTIC VIOLENCE SERVICES
Second Shift Direct Service Advocate
Monday - Friday 3-11p
Qualifications:
- A.A. or equivalent education or experience in a human service field.
- One year of counseling and direct service experience and familiar with issues of violence against women.
- Must have valid driver's license, reliable vehicle and telephone.
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answer hotline as needed
- Conduct shelter screenings and intakes as needed
- Provide crisis intervention as needed
- Help residents become acquainted with shelter and other residents upon arrival
- Provide counseling to resident upon arrival and as needed throughout their stay
- Conduct groups as required with mothers and/or children and submit programming logs for each group held
- Assist with child care as needed
- Prepares materials/resources for residents
- Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Assign and ensure completion of evening chores
- Assign, assist and monitor residents during dinner time kitchen assistant duties ensuring all tasks are completed thoroughly
- Ensures residents are following shelter schedule
- Enforces shelter rules and guidelines
- Supervises bedtime for children with mothers
- Completes all required paperwork and maintain client records
- Ensures mothers supervise children
- Prepares rooms for residents including washing, drying and putting away linen
- Attends weekly staff meetings
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Performs other related duties as needed.
Hourly Rate: $11.00
Domestic Violence Services - Springfield PT 3-11 DSA
Part-time Direct Service Advocate
DOMESTIC VIOLENCE SERVICES
Part-time Second Shift Direct Service Advocate
Every other Saturday/Sunday 3-11p
Qualifications:
- A.A. or equivalent education or experience in a human service field.
- One year of counseling and direct service experience and familiar with issues of violence against women.
- Must have valid driver's license, reliable vehicle and telephone.
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answer hotline as needed
- Conduct shelter screenings and intakes as needed
- Provide crisis intervention as needed
- Help residents become acquainted with shelter and other residents upon arrival
- Provide counseling to resident upon arrival and as needed throughout their stay
- Conduct groups as required with mothers and/or children and submit programming logs for each group held
- Assist with child care as needed
- Prepares materials/resources for residents
- Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Assign and ensure completion of evening chores
- Assign, assist and monitor residents during dinner time kitchen assistant duties ensuring all tasks are completed thoroughly
- Ensures residents are following shelter schedule
- Enforces shelter rules and guidelines
- Supervises bedtime for children with mothers
- Completes all required paperwork and maintain client records
- Ensures mothers supervise children
- Prepares rooms for residents including washing, drying and putting away linen
- Attends weekly staff meetings
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Performs other related duties as needed.
Hourly Rate: $11.00
Domestic Violence Services - Springfield PT11-7BIW
Part-time Bilingual Overnight Intake Worker (16 hours/week)
Domestic Violence Services Springfield
Part-time Bilingual Overnight Intake Worker
Friday/Saturday 11p-7a*
*Every other weekend schedule also available*
Qualifications:
- A.A. or equivalent education or experience in a human service field.
- One year of direct service experience and familiar with issues of violence against women.
- Bilingual/Spanish-speaking required.
- Must have valid driver's license, reliable vehicle and telephone.
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answer 24 hour Intake Line for Domestic Violence and Sexual Assault Services
- Enters hotline statistics, intakes and other documents into computer database
- Log-in to daily bed-update system and maintain bed tracking log
- Conducts shelter and community-based intake
- Maintains communication with shelter and community-based staff
- Completes all required paperwork
- Maintains client records
- Attends staff meetings as required
- Adhere to awake overnight accountability and reporting procedures as applicable
- Assist DSA in completing overnight checklists
- Monitor security cameras to ensure safety
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Assists with staffing shelter during crisis situations
- Assists with possible childcare as needed
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Performs other related duties as needed.
Pay Rate: $11.00/hour plus $1.25 shift differential for overnight hours worked
Domestic Violence Services - Springfield PT11-7DSA
Part-time Overnight Direct Service Advocate
DOMESTIC VIOLENCE SERVICES
Part-time Overnight Direct Service Advocate
Friday/Saturday 11p-7a*
*Every other weekend schedule also available*
Qualifications:
- A.A. or equivalent education or experience in a human services field
- One year of direct service experience and familiar with issues of violence against women
- Bilingual (Spanish-speaking) preferred.
- Must have valid driver's license, reliable vehicle, and telephone
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answers hotline
- Conducts shelter screening and intakes
- Provides crisis intervention as needed
- Helps residents become acquainted with shelter and other residents upon arrival
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Ensures safety of shelter by conducting various checks of premises including alarms, windows, doors, appliances, and bedrooms
- Prepares bedrooms for new residents including washing drying and putting away linen
- Enforce shelter rules and guidelines
- Enter statistical data into computer and compile as required
- Completes required paperwork
- Attends staff meetings as required
- Maintains client case records
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Adhere to awake overnight accountability and reporting procedures
- Respond to medical advocacy needs as necessary
- Performs other related duties as needed
Location: Springfield
Hourly Rate: $11.00 plus $1.25/hour shift differential for overnight hours worked
Please e-mail resume/cover letter to: jobs@ywworks.org
Internal Applicants must submit updated resumes with letters of interest.
Domestic Violence Services - Springfield PT3-11BIW
Part-time Bilingual Intake Worker (15 hours/week)
Domestic Violence Services Springfield
Part-time Bilingual Intake Worker
Saturday/Sunday 3-11p*
*Every other weekend schedule also available
Qualifications:
- A.A. or equivalent education or experience in a human service field.
- One year of direct service experience and familiar with issues of violence against women.
- Bilingual/Spanish-speaking required.
- Must have valid driver's license, reliable vehicle and telephone.
- Must be able to lift up to 40 lbs.
Duties and Responsibilities:
- Answer 24 hour Intake Line for Domestic Violence and Sexual Assault Services
- Enters hotline statistics, intakes and other documents into computer database
- Log-in to daily bed-update system and maintain bed tracking log
- Conducts shelter and community-based intake
- Maintains communication with shelter and community-based staff
- Completes all required paperwork
- Maintains client records
- Attends staff meetings as required
- Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Assists with staffing shelter during crisis situations
- Assists with possible childcare as needed
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
- Performs other related duties as needed.
Location: Springfield Pay Rate: $11.00/hour
Supervised Visitation Center (Community-based Domestic Violence Services) - Springfield
Part-time Visit Monitor (9 hours/week)
VISITATION CENTER
Part-Time Visit Monitor
Friday 5:30-8:30p, Saturday 9:30a-3:30p
Qualifications:
- Minimum High school diploma with minimum 2 years relevant experience in human services field required.
- Must have prior experience working with victims of violence and/or those who have perpetrated violence in an intimate partner relationship
- Must have experience and knowledge of child development and impact of domestic violence on children
- Bilingual Spanish-speaking preferred.
- Must have excellent written and verbal communication and observational skills
- Must have demonstrated leadership qualities and ability to resolve conflict in appropriate ways
- Must have the ability to be a strong team player.
- Valid driver's license and reliable vehicle required.
Duties and Responsibilities:
- Assist with set up and closing of center to include setting up of rooms and cleaning up at end of the day
- Assist in coordinating arrival of non-custodial parents 15 minutes before each visit, ensuring they are waiting in designated area, supervised by guard and ensure non-custodial parents are held back an additional 15 minutes at end of each visit
- Ensure safe transition of child from/to custodial to/from non-custodial parent at beginning and end of each visit
- Get briefing on visiting families prior to their arrival
- Conduct monitoring and observation of non-custodial parent visits with his/her children, and keep detailed factual notes of what transpires during visit including direct quotes.
- Interact in neutral manner with custodial parents and children, ensuring there is no discussion of any matters unrelated to the visit at hand.
- Model appropriate parenting behavior and encourage healthy parent child relationships
- Ensure parties are referred as necessary to outside referral sources for domestic violence, batterer's treatment, counseling, financial assistance, etc.
- Responsible for knowing and enforcing center rules and policies, and make interventions as necessary.
- Communicate in a timely manner with Lead Monitor on any incidents and issues
- Ensure that transportation of children at exchanges and visits adheres to all safety laws/policies regarding seat belts and car seat requirements and refuse to allow child to be transported unless law is being adhered to.
- Monitor visits at other Visitation Center sites if needed for coverage.
- Attend trainings and staff meetings as required.
- Attend supervision as required
- Other relevant duties as necessary
Location: Springfield Hourly Rate: $12.00
Supervised Visitation Center - Springfield/Northampton Relief
Relief Visit Monitor
VISITATION CENTER
Relief Visit Monitor
Qualifications:
- Minimum High school diploma with minimum 2 years relevant experience in human services field required.
- Must have prior experience working with victims of violence and/or those who have perpetrated violence in an intimate partner relationship
- Must have experience and knowledge of child development and impact of domestic violence on children
- Must have excellent written and verbal communication and observational skills
- Must have demonstrated leadership qualities and ability to resolve conflict in appropriate ways
- Must have the ability to be a strong team player.
- Valid driver's license and reliable vehicle required
- Must be available for evening and weekend shifts.
Duties and Responsibilities:
- Assist with set up and closing of center to include setting up of rooms and cleaning up at end of the day
- Assist in coordinating arrival of non-custodial parents 15 minutes before each visit, ensuring they are waiting in designated area, supervised by guard and ensure non-custodial parents are held back an additional 15 minutes at end of each visit
- Ensure safe transition of child from/to custodial to/from non-custodial parent at beginning and end of each visit
- Get briefing on visiting families prior to their arrival
- Conduct monitoring and observation of non-custodial parent visits with his/her children, and keep detailed factual notes of what transpires during visit including direct quotes.
- Interact in neutral manner with custodial parents and children, ensuring there is no discussion of any matters unrelated to the visit at hand.
- Model appropriate parenting behavior and encourage healthy parent child relationships
- Ensure parties are referred as necessary to outside referral sources for domestic violence, batterer's treatment, counseling, financial assistance, etc.
- Responsible for knowing and enforcing center rules and policies, and make interventions as necessary.
- Communicate in a timely manner with Lead Monitor on any incidents and issues
- Ensure that transportation of children at exchanges and visits adheres to all safety laws/policies regarding seat belts and car seat requirements and refuse to allow child to be transported unless law is being adhered to.
- Attend trainings and staff meetings as required.
- Attend supervision as required
- Other relevant duties as necessary
Schedule: as needed Hourly Rate: $12.00
Locations: Centers in Springfield and Northampton
Youth & Young Parent Services - Hampden County
Full-time Parents as Teachers Bilingual Home Visitor
Parents As Teachers Bilingual Home Visitor
Assigned to Entrada Home Visiting Program
Full-time (37.5 hours)
Primarily M-F 9a-5p with flexibility to work one evening per week
Qualifications:
- Associates Degree required, Bachelors' preferred in early childhood or related field such as social work, human service or community health.
- Required prior experience with young children and parents; home visiting experience preferred
- Certified Parents as Teachers home visitor preferred with both foundational and model implementation training elements
- Certification in Domestic Violence (minimum 25 hours) preferred
- Must have knowledge of resources within the community
- Must have excellent written and organizational skills including computer skills
- Must be committed to agency mission and be able to actively and responsibly support its vision in a positive manner within the agency as well as throughout the community
- Must have positive energy, sound judgment, ability to work independently as well as part of a team and be able to work effectively in partnership with other agency staff to the project
- Reliable vehicle, valid driver's license and telephone required
- Must be able to lift 40 lbs.
- Bilingual/Bicultural (Spanish) required
Duties and Responsibilities:
- Conduct intensive home visiting to pregnant and parenting families up to age 27 living in Springfield, prenatally to Kindergarten as part of the Entrada Home Visiting Program; a team consisting of Early Head Start, Healthy Families and Parents as Teachers funded by DPH under the Maternal Infant and Early Childhood Home Visiting Program (MIECHV) and known as the MA Home Visiting Program
- Serve 25 families in the first year, increasing # of families after completion of year 1
- Keep fidelity to the Parents as Teachers model by adhering to all program elements and requirements
- Facilitate or co-facilitate group connections with the Entrada team
- Receive and respond to all referrals that come from Square One's Assistant Coordinator
- Meet specified federal benchmarks through the use of required tools and screening mechanisms including but not limited to ASQ-3, ASQ-SE, Edinburgh maternal depression scale, SBIRT and life skills progression
- Conduct all intakes, assessments and individualized goal plans within deadline
- Conduct domestic violence assessments with all parents identified at being at risk for or involved in unhealthy relationships including the development of a safety plan and linkage with ongoing supportive services and necessary resources to enhance safety
- Provide consultation to the Entrada team regarding any domestic violence related concerns
- Crisis intervention as necessary
- Referral and follow-up to necessary resources
- Participate in Entrada Advisory Council meetings
- Assist parents in working toward self-sufficiency
- Coordination and networking with other services and resources available
- Ensure that participant files are complete and properly maintained
- Enter all data into PDS (Participant Data System) and Client Track within deadline
- Attend all required staff meetings and trainings (may require travel)
- Provide transportation to participants within a self-sufficiency model, ensuring that participant is designing a plan to secure own future transportation after realistic time frame;
- Adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
- Complete yearly Parents as Teachers recertification, ensuring that all training requirements have been met
- Perform other related duties as needed
Location: Springfield Hourly Rate: $12.82
