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24-HOUR
domestic violence/sexual assault hotline

(413) 733-7100 (TTY/V)
(800) 796-8711 (TTY/V)

Llamanos / Spanish-language

(800) 223-5001

 

EMPLOYEE
SPOTLIGHT

Quanda Williams

 
 
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September 20, 2024 in Employee Spotlight

Employee Spotlight

EMPLOYEE SPOTLIGHT: Quanda Williams Nominated by Rosalind Jackson, Direct Service Advocate, DVSS & Luis Santiago, Director of Adult Residential Programs “You are capable of making a difference in this world.…
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August 16, 2024 in Employee Spotlight



Employee Spotlight

EMPLOYEE SPOTLIGHT: Ada Diaz-Garcia, LSW, MSW Nominated by Monique Gibbons & Jacqueline Lantigua, Violence Prevention Instructors "Leaders instill in their people a hope for success and a belief in themselves.…
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July 19, 2024 in Employee Spotlight

Employee Spotlight

EMPLOYEE SPOTLIGHT: Rosalind Jackson Nominated by Faiza Shah, Assistant Program Director, DVSS “Each time a woman stands up for herself, without knowing it possibly, without claiming it, she stands up…
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Our Impact

The 24/7 hotline fielded 6,516 calls. Of these, 84 were coded as medical advocacy calls (meaning an advocate was dispatched to an area hospital), 1,997 calls were coded as Domestic Violence, 401 as sexual assault, 700 as homelessness, and 30 as human trafficking.

11,895+ clients served annually in YWCA programs offered locally

329
Community-Based Domestic Violence Services clients served in 2022
CBDV Program
407
SAFEPLAN clients served in 2022
About SAFEPLAN
59
Supportive Housing Program clients served in 2022
About SHP
180
Children Who Witness Violence clients served in 2022
About CWWV

Who We Are

The fifth largest YWCA in the country

Founded in 1868, the YWCA of Western Massachusetts has served our region for more than 150 years, guided by its founding principle to provide shelter, support services, and tools for self-sufficiency for women and girls in our community. Today, the YWCA of Western Massachusetts is one of the largest of the 300 local YW Associations in the United States, providing support to nearly 2,000 individuals annually. The YW exists to fulfill its mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. 

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