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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

Program Directors

Community support programs

Brittany Gordon, LCSW, Director of Survivor Community Support Programs

  • Rosemary Pelletier, Direct Care Supervisor, Community-Based Domestic Violence & Sexual Assault Services
  • Jennifer Scott, Senior SAFEPLAN Advocate, SAFEPLAN Program

Parent and Youth Support Services

Kristy Navarro, LCSW, Director of Parent and Youth Support Services

  • Natasha Doorn, JD, Direct Care Supervisor, Supervised Visitation Program

Residential Programs

Aisha Pizarro, Director of Residential Programs

  • Asia Bradford, Program Director, Domestic Violence Shelter Services
  • Darryll Roberts, Program Director, Holyoke Teen Transitional Living Program
  • Lisandra Maysonet, Program Director, Springfield Teen Transitional Living Program
  • Doris Gonzalez, Property Manager/Support Specialist, Transitional Housing

Workforce Development

Jenniefer Murphy, MS, Director of Workforce Development

  • Candace Griffith, Workforce Development Program Supervisor


Trish Bonica, Director of Human Services

Steven Carignan, Director of Facilities

Grace Edwards, Director of Information Technology

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