Schedule: Full-Time, Monday to Friday, with flexibility to respond to programmatic needs
FLSA Status: Exempt
Salary: Commensurate with abilities, knowledge, and skills
Expectations of all employees
In the performance of essential and general job responsibilities, all YWCA employees are expected to:
- Demonstrate commitment to the YW’s mission and principles of trauma-informed work.
- Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.
- Reflect on and interrupt assumptions as well as personal and systemic biases when interacting or communicating with colleagues, clients, and external partners.
- Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.
- Communicate openly and contribute to the development of others.
- Coordinate efforts across teams, programs, and partner organizations.
- Maintain professional behavior and strict confidentiality.
Position Purpose
The Property Manager ensures the daily property management functions, including all leasing operations, of a 20-unit, 24-month transitional living facility for survivors of intimate partner violence, sexual assault, stalking, and/or human trafficking. In coordination with program leadership, the Property Manager identifies and resolves property and/or rental agreement violations. In coordination with the Finance team, the Property Manager contributes to the development of the program budget and prepares regular financial records and grantor / stakeholder reports.
Essential Responsibilities
- Ensure the daily property management functions, including all leasing operations, of a 20-unit, 24-month transitional living facility for survivors of intimate partner violence, sexual assault, stalking, and/or human trafficking;
- Maintain certification as a Housing Credit Certified Professional (HCCP) through the Low-Income Tax Credit Program (LIHTCP).
- Work with the Finance team to ensure the timely documentation of income and rental payments as well as property expenses including taxes, insurance premiums, and maintenance costs;
- Coordinate efforts with program leadership and Facilities to ensure the timely identification, inspection, and correction of unit features;
- Contribute to the timely identification and resolution of property and/or rental agreement violations;
- Collaborate with Wayfinders and other community partners to facilitate prospective tenants’ entry to transitional housing as well as existing tenants’ transitions to permanent housing;
- Deconstruct existing client files for the purpose of separating lease agreements and other property management documents from case management records;
- Maintain complete, accurate, and timely tenant documentation as well as expense and income records;
- Prepare regular reports for various stakeholders regarding tenant outcomes, incidents, expenses, occupancy, and expiring leases among other considerations;
- Model best practices regarding the use and disposal of personally protective equipment;
- Attend supervision, staff, and other meetings; and
- Perform other duties as requested.
Qualifications
- Associate’s degree plus demonstrated knowledge of rental / leasing agreements, property and anti-discrimination laws, and the MA Rental Voucher Program;;
- Active HCCP certification;
- Ability to ensure operational compliance with all housing programs funders;
- Proficiency with property management systems / platforms;
- Bilingual (Spanish / English) language proficiency preferred;
- Understanding of both interpersonal and structural racism and bias;
- Ability to represent agency in an active union environment;
- Excellent written and organizational skills including computer skills;
- Must have knowledge of/contacts with community agencies;
- Must be able to be covered by the agency’s insurance policy; and
- Must be able to lift 40 lbs.
INTRODUCTORY PERIOD
All employment at the YWCA begins with a 120-day Introductory Period.
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Current Employees Apply Here