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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline
800.223.5001

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

Learn more...

I Can Help

EACH ACT OF SUPPORT HONORS THE VALUE OF WOMEN'S LIVES

However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

24 HOUR
domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
Llamanos
Spanish-language
(800) 223 - 5001
24 HOUR
domestic violence/
sexual assault hotline
Llamanos
Spanish-language

Staff Directory

Elizabeth Dineen, JD
Executive Director
Phone
(413) 732-3121 ext. x101
Aisha Pizarro
VP of Programs
Phone
(413) 732-3121 ext. x184
Amber Connors, M.Ed
VP of Grants and Compliance
Phone
(413) 732-3121 ext. x169
Susan Crossley, MBA
VP of Finance
Phone
(413) 732-3121 ext. x104

Unit Directors

Yhidda Ocasio, M.A.
Director of Parent & Youth Support Programs
Phone
(413) 732-3121 ext. 165
Jessica Hernandez, LCSW
Director of Community Support Programs
Phone
(413) 732-3121 ext. x126
Asia Bradford
Director of Adult Residential Programs
Phone
(413) 732-3121 ext. x166
Lisandra Maysonet
Director of Teen Residential Programs
Phone
(413) 732-3121 ext. x479
Amber Estelle, MSW, LCSW
Director of Human Trafficking Services
Phone
(413) 732-3121 ext. 182
Sharifa Forbes
Director of Homelessness Services
Phone
(413) 732-3121

hUMAN rESOURCES

Diana Guzman, MBA
Director of Human Resources
Phone
(413) 732-3121 ext. 150
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