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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

JFF Site Visit

Survivor Outreach and Advocacy Services Director Kristy Navarro recently conducted a site visit for the Office on Violence Against Women Justice for Families (OVW JFF) Grant. Following the visit, she sat down with us to tell us a bit about the OVW JFF Grant and how it will impact our community in Western MA.


YWCA: What makes the OVW JFF grant unique?


KN: There are three parts to the grant that address different needs. The first component is judicial training, in which court staff will receive training on domestic violence and trauma in order to better understand the needs of the clients we serve. The second component is providing an advocate to help women through the court process. The third component is a new center for supervised visitation.


YWCA: Can you explain the importance of supervised visitation centers?


KN: Supervised visitation centers provide a safe and neutral environment for a noncustodial parent to visit their child without coming in contact with the custodial parent. Often times supervised visitation is court ordered, but our goal is for this new center to be for both court and non-court ordered visitation.


YWCA: Are there many visitation centers in Western MA available for non-court ordered visitation?


KN: No. But a focus group was conducted, and there is a lot of interest in a non-court ordered visitation center. It gives people an option if they choose not to go through the court process but would still like a safe place for visits to occur.


YWCA: Wow, this grant sounds like a wonderful opportunity for families.


KN: Absolutely. This grant allows us to serve at least fifty more families per year through visitations alone, not to mention the positive impact judicial training and community court advocate can have on the lives of women who are survivors of domestic violence and sexual assault.


YWCA: Sounds like a great opportunity to have a positive impact on our community, thank you for sharing with us. 

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