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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

In-Kind Donations

YWCA is pleased to accept donations for its emergency and transitional housing residential programs. 

Donations can be submitted to our Springfield location.

1 Clough Street
Springfield MA 01118

Mon-Friday 9a.m.-5p.m.

While grateful, unfortunately there are items that the YWCA cannot accept, including used clothing and shoes, (see partial list found below), If you have any questions, please contact Attorney Elizabeth Dineen, Executive Director, at 413-732-3121 ext 101 or

The YWCA of Western Massachusetts is fortunate to be the recipient of many generous donations, and we are always grateful to receive any of the items listed below.


Personal Items: 
  •  full-sized toiletries
  • sanitary napkins, tampons
  • new sweatshirts/T-Shirts and sweatpants/Shorts  for women (all sizes, S-XXXL)
  • underwear for women and children (all sizes, S-XXXL)
  • new socks for women and children
  • women’s clothing ( all sizes, S-XXXL)
  • shoes for babies and moms
  • new infant clothing (0-12months)
  • disposable diapers (especially larger sizes) 
  • baby wipes
  • baby bottles
household items:
  • new towels & washcloths
  • pots and pans
  • new twin- queen sized bedding
  • shower curtains
  • laundry detergent
  • dishwashing liquid
  • plates and cups
  • utensils
  • pillows and pillow cases
  • alarm clocks with batteries

gift cards:

  • Walmart
  • Target
  • CVS or Walgreens
  •  Visa
  • Big Y , Stop and Shop, or BJ’s  

We cannot accept the following items: 

  • used clothing, toys or stuffed animals (Unfortunately, the YWCA does not have the space or manpower to process and store donations of used clothing)
  • home baked goods and homemade meals 
  • furniture
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