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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

I feel unsafe

How to protect yourself and your children

The most important think you can do to protect yourself and your kids is to have a safety plan to get away from danger in case of an attack.

What should be in my safety plan?

  • Important phone numbers
  • Names of people you can ask to call police if they suspect you're being attacked
  • Secure places you can go
  • A secure place to leave extra money, car keys, clothes, and copies of essential documents

Once you've drawn up a plan that feels solid to you, put it in practice.

  • Keep a secondary, fully charged cell phone with you at all times
  • Rehearse your escape route with a support person
  • Open or maintain your own savings or checking account
  • Keep an extra set of car keys with you at all times

For help putting together a safety plan of your own, please visit the following helpful resources

  • Call the YWCA 24 hour hotline for over the phone counseling and support through the safety planning process
  • National Network to End Domestic Violence website

If you think your relationship may be abusive of feels threatening, you can take a quick, confidential online quiz to gauge your risk. The quiz is interactive, easy, and free. Please visit

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