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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

Survivor Outreach and Advocacy Services

Survivor Outreach and Advocacy Services

Springfield: 413-732-3121
Westfield: 413-562-5739

  • Individual and group counseling, court advocacy, safety planning, relocation assistance, and resource and referral information

SAFEPLAN/Court Advocacy 


  • Assistance for victims of domestic violence in obtaining restraining orders, safety planning, and resource and referral information. Supported referrals to victim compensation benefits for eligible survivors. All SAFEPLAN services are provided free of charge.

Sexual Assault Services
Hotline: 800-796-8711 (TTV), 413-733-7100 (TTV)

  • Individual and group counseling, medical, police, and court advocacy, outreach, education, and 24-hour hotline for victims of sexual assault.
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