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I Need Help

24-hour domestic violence/sexual assault hotline
413.733.7100 (TTY/V)
800.796.8711 (TTY/V)
Llamanos Spanish-language sexual assault hotline

In 2009, 14 women in Massachusetts were killed in an intimate relationship. In one 24-hour period in 2009, 2,018 victims were served by domestic violence programs in the state. The numbers don’t lie: domestic violence is a deadly problem that’s not going away. That’s why we’re here for you, 24 hours a day, every day, with our domestic violence hotline numbers. So you can get the help you and your children need, when you need it most, to move from being victims to survivors.

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I Can Help


However you contribute, your support benefits individual women and helps the YWCA serve our community.

The YWCA of Western Massachusetts makes it easy for you to make a donation, volunteer, host an intern through your business, or advocate on issues of gender and racial inequality.

About Our Agency

Your YWCA is leading the changes that improve women’s lives

Think you know the YWCA?

We might surprise you with our range of services and inspire you with the depth of our commitment to eliminating racism and empowering women.
We’ve helped meet the needs of Western Massachusetts for over 140 years. Today, we’re leading the change in the way our community responds to domestic violence and in the resources available to victims of discrimination. And more than ever, we’re changing women’s lives by helping them reach their fullest potential.

We invite you to know us better. Get involved.

domestic violence/
sexual assault hotline
(413) 733 - 7100 (TTY/V)
(800) 796 - 8711 (TTY/V)
(800) 223 - 5001
domestic violence/
sexual assault hotline

Support Services

Children Who Witness Violence
413-732- 3121

  • Short term individual and group counseling for children ages 3-18 who have witnessed or been exposed to domestic violence

Survivor Outreach and Advocacy Services
Springfield: 413-732-3121
Westfield: 413-562-5739

  • Individual and group counseling, court advocacy, safety planning, relocation assistance, and resource and referral information

Allstate Purple Purse Financial Empowerment Program

Springfield: 413-732-3121

  • Financial management curriculum for victims of domestic violence and sexual assault

Youth Services


James Shultis, OWV Consolidated Youth Project Director: 413-732-3121 ext 107

R.S.V.P. (Responsive Support for youth experiencing Violence Program)

  • Therapeutic counseling and advocacy program for youth ages 13-24 residing in Springfield who have experienced dating violence, SA, DV, or stalking.
  • Contact Kim Garrity, Child and Family Counselor, at 413-732-3121 ext. 173 to learn more. 

Safe Dates Workshops

  • 10 week workshop series geared toward youth and young adults. Topics include teen dating, unhealthy behaviors, and more. 
  • Contact Carol Raus, Community Educator  413-732-3121 ext. 127

Community Education/Outreach 

  • Our team is able to connect with youth in your community and/or individuals working with youth to provide education about teen dating violence, domestic violence, sexual assault, and stalking.
  • Contact Carol Raus, Community Education at 413-732-3121 ext. 127 to learn more. 

Youth Advisory Board 

  • A safe space to connect with your peers to advocate and empower one another and the larger community about teen dating violence, healthy relationships, and survivorship.  
  • Contact Kim Garrity, Child and Family Counselor at 413-732-3121 ext. 173 to learn more.

SAFEPLAN/Court Advocacy 


  • Assistance for victims of domestic violence in obtaining restraining orders, safety planning, and resource and referral information. 

Sexual Assault Services
Hotline: 800-796-8711 (TTV), 413-733-7100 (TTV)

  • Individual and group counseling, medical, police, and court advocacy, outreach, education, and 24-hour hotline for victims of sexual assault.

Supervised Visitation
Springfield and Northampton: 413-732-3121

  • A safe place for court-ordered visitation with the non-custodial parent for victims of domestic violence and their children
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