Department: Community Support Programs
Reports to: Senior SAFEPLAN Advocate
Schedule: Full time, 37.5 hours/week; Monday—Friday, 9:00am – 5:00pm, with flexibility to meet program needs
FLSA Status: Non-Exempt
Starting Rate: $18.00/hour
The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SafePlan court advocacy, community education, supervised visitation, and vocational training for youth ages of 17-24. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.
Expectations of all employees
In the performance of essential and general job responsibilities, all YWCA employees are expected to:
- Demonstrate commitment to the YWCA’s mission and principles of trauma-informed work.
- Represent the YWCA in a professional and competent manner to participants, community members, organizational partners, and others.
- Reflect on and interrupt assumptions, personal and systemic biases, and sources of power when interacting or communicating with colleagues, clients, and external partners.
- Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.
- Perform quality work within program guidelines and deadlines.
- Work effectively as a team contributor and foster a positive working environment.
- Work independently while understanding the need for communication and coordinating work efforts with other employees and organizations.
- Maintain professional behavior and strict confidentiality.
The SAFEPLAN Advocate provides safety planning, information about the court process and options, assistance in the drafting of legal documentation, and daily court advocacy to survivors of domestic violence and their children. They provide referrals to the YWCA, other domestic violence programs, criminal justice victim services, community social service programs, and the District Attorney’s office as necessary to meet the needs of survivors.
- Provide daily in-court advocacy and safety planning to survivors of domestic violence and their children at assigned courts for SAFEPLAN.
- Assists with 209A or 258E application paperwork.
- Provide information regarding legal options and associated paperwork, including but not limited to, applications for restraining and harassment orders.
- Provide crisis intervention.
- Conduct intakes, safety planning and risk assessment using specific safety planning and assessment tools.
- Provide counseling, support and follow up as well as referrals to the YWCA, other domestic violence programs, criminal justice victim services, community social service programs and the district attorney’s office as necessary to meet the needs of victims.
- Communicate regular updates and status of high risk victims to supervisors.
- Make necessary referrals to the YWCA, District Attorney’s office, Victim Services and other community-based domestic violence support services.
- Collaborate with victim witness advocates, agency staff, and other service programs in an effort to provide a continuum of care to victims.
- Work with MOVA and court/criminal justice personnel to improve services to victims.
- Ensure ongoing program documentation and evaluation, as well as required SAFEPLAN documentation in accordance with contract obligations and/or best practices.
- Maintain all files and program records in accordance with ethical and confidentiality standards
- Submit monthly billing within deadline.
- Attend all SAFEPLAN scheduled conference calls/meetings
- Attend staff and supervision meetings as required.
- Perform other duties as necessary.
- AA or equivalent education, B.A. preferred;
- Minimum of 3 years experience in a related human service field;
- Minimum 2 years experience with victims of domestic violence;
- Familiarity with and ability to navigate legal / court systems, processes, and issues pertaining to domestic violence, sexual assault, and/or harassment;
- Functional knowledge of relevant laws and regulations;
- Ability to represent agency from a management perspective in an active union environment;
- Knowledge of outreach service delivery and community resources;
- Experience addressing the impacts of decisions and actions on multiple communities;
- Understanding of both interpersonal and structural racism and bias;
- Experience with networking, collaborating with agencies and other community resources;
- Domestic Violence and SAFEPLAN Certification;
- Excellent verbal, written, and organizational skills, including strong computer skills;
- Must be able to be covered by the agency's insurance policy; and
- Must be able to lift 40 lbs.
It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.
CRIMINAL BACKGROUND CHECKS
The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.
All employment at the YWCA begins with a 120-day Introductory Period.