Reports to: Director of Facilities
Schedule: Full time, 37.5 hours/week, 8:00am – 4:00pm, Monday—Friday, beginning and ending each work day at the Springfield location
FLSA Status: Exempt
Salary: Commensurate with abilities, knowledge, and skills
The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of intimate partner violence, sexual assault, human trafficking, and homelessness. Our programs and services include crisis shelter and transitional housing for survivors and their families, 24-hour bilingual hotline, counseling, SAFEPLAN court and medical advocacy, HIV education and intervention, and supervised visitation. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.
Expectations of all employees
In the performance of essential and general job responsibilities, all YWCA employees are expected to:
- Demonstrate commitment to the YW’s mission and principles of trauma-informed work.
- Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.
- Reflect on and interrupt assumptions as well as personal and systemic biases when interacting or communicating with colleagues, clients, and external partners.
- Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.
- Communicate openly and contribute to the development of others.
- Coordinate efforts across teams, programs, and partner organizations.
- Maintain professional behavior and strict confidentiality.
The Facilities Manager both performs and oversees the daily operations of the Facilities department including general maintenance duties regarding plumbing, electrical, heating, and carpentry across 3-4 buildings located in Springfield, Holyoke, and Northampton. The Manager provides assistance, direction, and evaluation of a diverse custodial team of five or fewer staff. Also, the Manager coordinates and completes annual inspections of systems and equipment while serving as the primary point of contact for various vendors.
- Conduct general maintenance duties involving plumbing, electrical, heating, and carpentry across 3-4 buildings located in Springfield, Holyoke, and Northampton.
- Provide supervision to a diverse custodial team of five or fewer staff.
- Regularly purchase supplies and maintain a 30-day product inventory for all building and locations including items specific to the YW’s 58-bed emergency shelter such as linens, cribs, and children’s formula.
- Coordinate and provide guidance to subcontractors about specific building systems including the boiler, chiller, and AC handlers and units.
- Accompany subcontractors during inspections of fire alarms, extinguishers, sprinklers, environmental health, emergency lighting, and other equipment while preparing and maintaining necessary records.
- Use and maintain the key system, including the cutting, distribution, collection, and storage of agency keys.
- Maintain outside parking lots, sidewalks, and facility entrances by removing snow, applying salt when necessary, and clearing debris.
- Ensure the health and appearance of green spaces including lawns, plants, and the clearing of leaves.
- Ensure the return of YW vehicles and equipment to the Springfield location at the end of the work day.
- Provide emergency on-call assistance after business hours, using the YWCA-issued mobile phone, in response to weather or other unforeseen events.
- Communicate regularly with senior leaders regarding the status of major works.
- Perform other related work as required.
- Associate’s degree or equivalent experience;
- Specialized knowledge of heating, ventilating equipment, plumbing, electrical, and building envelop systems
- Relevant industry and workplace safety certifications preferred;
- Prior supervisory experience with demonstrated ability to successfully manage projects;
- Prior experience as the primary point of contact for multiple vendors;
- Experience working in residential setting preferred;
- Ability to represent agency from a management perspective in an active union environment;
- Excellent communication, organization, and technology skills including proficiency with MS Office suite;
- Must be able to be covered by the agency's insurance policy; and
- Must be able to lift 40 lbs.
It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.
CRIMINAL BACKGROUND CHECKS
The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.
All employment at the YWCA begins with a 120-day Introductory Period.