Reports to: Director of Programs & Grants
Schedule: Full time, 37.5 hours/week, Monday—Friday
FLSA Status: Non-Exempt
Starting Rate: $20.00/hour
Posted Date: January 2, 2018
The YWCA of Western Massachusetts is a nonprofit organization dedicated to eliminating racism and empowering women. We do this through a variety of services that support all people who have experienced domestic violence, sexual assault or intimate partner abuse, strengthen relationships between parents and children, and build skills for employment and self-sufficiency.
Expectations of all employees
In the performance of essential and general job responsibilities, all YWCA employees are expected to:
- Demonstrate commitment to the YWCA’s mission and principles of trauma-informed work.
- Represent the YWCA in a professional and competent manner to participants, community members, organizational partners, and others.
- Perform quality work within program guidelines and deadlines.
- Work effectively as a team contributor and foster a positive working environment.
- Work independently while understanding the need for communication and coordinating work efforts with other employees and organizations.
- Maintain professional behavior and strict confidentiality.
The Data Coordinator is an agency-wide, administrative position dedicated to the management and maintenance of the YWCA’s Client Track platform. The position is responsible for the collection, organization, analysis, and reporting of Client Track data in support of continuous decision making regarding YWCA program and service delivery, impact, and utilization as well as client preferences, engagement, and outcomes. The position entails substantial clerical assignments.
- Maintain and manage the YWCA’s Client Track platform including efforts to liaise with the Client Track vendor to troubleshoot and resolve technical issues.
- Provide Client Track training and technical assistance, with an emphasis on data entry and reporting, to new and existing employees.
- Draft and distribute timely communications regarding platform updates, changes, and temporary interruptions to staff.
- Develop or revise workflows to capture and analyze data in response to new or evolving grants and contracts.
- Work with program staff and managers to identify and correct data quality and integrity issues.
- Propose and develop strategies and tools to advance program evaluation while generating insights regarding program and client outcomes.
- Collect, analyze, and prepare a variety of weekly and monthly reports for supervisors, management team members, grantors, and other key external stakeholders.
- Identify trends, best practices, and opportunities for enhancement regarding database management and program evaluation.
- Perform other clerical duties as assigned.
- Bachelor’s degree, preferably in social sciences, or equivalent professional experience.
- Database management experience required.
- Strong data analysis, organizational, communication, and computer skills required.
- Strong administrative and clerical skills.
- Program evaluation experience preferred.
- Access to reliable transportation and valid driver’s license required. Must be able to be covered by the agency's insurance policy.
It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions.
CRIMINAL BACKGROUND CHECKS
The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.
All employment at the YWCA begins with a 120-day Introductory period.