Department: Human Trafficking Services
Reports to: Director of Human Trafficking Services
Schedule: Part-time, 28 hours/week, Monday – Friday, with some evening and/or weekend hours
FLSA Status: Non-Exempt
Starting Rate: $16.00/hour
The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of intimate partner violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth ages of 17-24. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.
Expectations of all employees
In the performance of essential and general job responsibilities, all YWCA employees are expected to:
- Demonstrate commitment to the YWCA’s mission and principles of trauma-informed work.
- Represent the YWCA in a professional and competent manner to participants, community members, organizational partners, and others.
- Reflect on and interrupt assumptions, personal and systemic biases, and sources of power when interacting or communicating with colleagues, clients, and external partners.
- Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.
- Perform quality work within program guidelines and deadlines.
- Work effectively as a team contributor and foster a positive working environment.
- Work independently while understanding the need for communication and coordinating work efforts with other employees and organizations.
The Peer Mentor is responsible for providing outreach, support, advocacy, and accompaniment to survivors of human trafficking. Peer Mentors are valued members of a multidisciplinary team consisting of Support Specialists, Clinicians, and residential staff working to address the whole needs of survivors.
- Provide peer-to-peer outreach, support, advocacy, and accompaniment to survivors of human trafficking.
- Assist with the development of program brochures, posters and other outreach materials for distribution to community stakeholders and project partners.
- Assess whether additional outreach is needed to cover areas not currently targeted by existing outreach teams.
- Ensure survivors’ access to YW resources for food, clothing, and other daily necessities.
- In coordination with the Program Director, conduct focus groups with human trafficking survivors to elicit qualitative data for use by the community-based Strategic Prevention Framework (SPF) Team.
- Facilitate survivors’ access to and service relationships with community-based providers, including accompaniment and support during external appointments as requested.
- Document client interactions in accordance with program guidelines.
- Contribute to the timely development and submission of regular reports as required by grantors and other stakeholders.
- Participate in regular staff meetings.
- Perform other related duties as needed.
- Associate’s degree or equivalent education or experience in a human service field;
- Experience working with survivors of gender-based violence and exploitation;
- Understanding of both interpersonal and structural racism and bias;
- Lived experience as a survivor of trafficking preferred;
- Strong teamwork, organizational, and communication skills;
- Knowledge of community agencies;
- Valid driver’s license and reliable transportation; and
- Ability to lift up to 40 lbs.
It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.
CRIMINAL BACKGROUND CHECKS
The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.
All employment at the YWCA begins with a 120-day Introductory Period.